Return Policy

1. right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

2. revocation period

The withdrawal period shall be fourteen days from the date on which you or a third party other than the carrier designated by you have taken possession of the goods.

3. Address

In order to exercise your right of withdrawal, you must notify us (Name of Jimdo Shop Owner's shop/business, Address, plz and country, phone number and email address) of your decision to withdraw from this Agreement by means of a clear statement (e.g. a letter or email sent by post). You may use the attached sample revocation form, which is not mandatory.

4. Einhaltung der Frist

Zur Wahrung der Widerrufsfrist reicht es aus, dass Sie die Mitteilung über die Ausübung des Widerrufsrechts vor Ablauf der Widerrufsfrist absenden.

5. compliance with the deadline

If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund.

6. right of retention

We may refuse to refund until we have received the Goods back or until you have provided evidence that you have returned the Goods, whichever is earlier.

7. Return of goods

You must return or hand over the goods to us immediately and in any case within fourteen days of the day on which you notify us of the revocation of this contract at the latest. This period shall be deemed to have been observed if you dispatch the goods before expiry of the period of fourteen days..

8. return costs

You shall bear the direct costs of returning the goods.

9. Value compensation for contracts for the delivery of goods

They shall be liable for any depreciation of the goods only if such depreciation is due to handling of the goods which is not necessary to examine their nature, properties and functionality.

revocation form

If you wish to cancel the contract, please fill out this form and return it.
To [insert here the name, address and if applicable the fax number and e-mail address of the contractor by the contractor]:
I/we (1) hereby cancel the contract concluded by me/us (1) for the purchase of the following goods (1)/the provision of the following service (1), Order placed on (1)/received on (1), name of consumer(s), address of consumer(s), signature of consumer(s) (only in the case of paper communication), date
(1) Delete as appropriate.